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        首頁 > 購物指南 > 購物流程 > 購物流程

        購物流程

        發布時間:2015-06-22
        發布人:鑫方盛商城
        瀏覽次數: 325199

        一、購物流程圖

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        二、如何注冊

         1、點擊頁面頂部"注冊",進入注冊頁面;

         

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         2、填寫賬戶名、密碼等個人信息進行注冊;

         

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         3、選中"我已閱讀并同意《鑫方盛用戶注冊協議》",點擊"立即注冊",完成注冊;

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         4、對于忘記密碼,我們提供了找回密碼的功能,請在找回密碼的頁面中輸入您的用戶名、點擊手機驗證并填寫驗證碼,輸入新的密碼,系統將幫助您找回密碼。


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        三、如何提交訂單

         1、瀏覽要購買的商品,點擊"加入購物車"商品會自動添加到購物車里;


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         2、如果需要更改商品數量,需在商品所在欄目的商品數量框中輸入購買數量;

         

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         3、選好商品后點擊"去結算";

         

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         4、詳細填寫收貨人信息、付款方式、配送方式、發票信息等信息;

         

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         5、確認無誤后點擊"提交訂單",生成新訂單并顯示訂單編號,可進入 "訂單中心"查看訂單詳細信息。

         

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        四、訂單狀態解釋

         一個新訂單從下單到訂單完成,會經歷各種狀態,我們會將各種狀態顯示在訂單詳情頁面,希望以此種方式讓您更好的了解訂單情況,及時跟蹤訂單狀態,打消疑慮并順利完成購物。以下是三種訂單,上門自提、先款后貨、先貨后款訂單狀態的簡單說明:

         1、等待付款:我們還未收到該訂單的款項,請盡快付款,該訂單會為您保留24小時(從下單開始算起)。24小時之后仍未付款,系統會自動取消該訂單。

         2、已付款:客戶已經付款成功,訂單進入正在出庫狀態。

         3、正在出庫:網上訂單票據已經打印,等待庫房人員備貨,無特殊情況當日16:00之前訂單當天安排發貨。

         4、已發貨:訂單已經從庫房發出,轉向物流中轉站,請等待收貨。

         5、完成:訂單已成功完成交易,歡迎對本次交易及所購買商品進行評價,如收到產品有質量問題,請直接與售后部門聯系。


        五、修改情形

         1、什么時候允許修改訂單?

         修改訂單商品信息必須在付款之前修改,如已支付完成則需要取消訂單從新下單,如已經出庫或發貨則需要和客服確認是否能撤回訂單,如已經從當地轉運站發出,則需要按原訂單執行完成之后聯系客服解決。修改訂單其它信息必須在商品發貨之前聯系客服修改,如訂單已經發貨則需要按原訂單執行完成之后聯系客服解決。

         2、我能修改訂單的哪些內容?

         1)修改購物車內的商品數量,增加或刪除商品;

         2)修改收貨人信息、配送方式、發票信息、訂單備注;

         3)添加優惠券或刪除已使用的優惠券;

         3、如果購物車里商品下單時的價格不一致,按哪個來算商品價格呢?

         如果您不修改該商品的購買數量,那么價格和贈品都會維持您下單時的狀態不變;

         如果您修改了該商品購買數量或者添加了新商品,那么價格和贈品都會與鑫方盛最新顯示的價格和贈品一致。

         如果您添加了新商品,那么新商品的價格與鑫方盛最新顯示的價格和贈品一致。

              
        c39彩票

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